Privacy Policy
Last Updated: [23/03/2025]
1. Introduction
Best Care Service Centre ("we", "our", "us") operates [website URL]. This policy outlines how we collect, use, and protect your personal data in compliance with:
- Information Technology Act, 2000 (India)
- Digital Personal Data Protection Act, 2023
- Google Ads Data Collection Policies
2. Data We Collect
Directly Collected:
- 📛 Full Name
- 📱 Mobile Number
- 🏠 Service Address
- 🔧 Appliance Details (Make/Model/Age)
Automatically Collected:
- 🌐 IP Address
- 🖥 Device Type
- 📊 Usage Analytics (Google Analytics)
3. Data Usage
We use your information strictly for:
- ✅ Service Coordination with Technicians
- ✅ GST-Compliant Billing
- ✅ Service Quality Improvement
- ✅ Legal Compliance (Tax Records)
4. Data Sharing
We share information only with:
- 👨🔧 Certified Technicians (Service Delivery)
- 🏦 Payment Gateways (Transaction Processing)
- ⚖️ Government Authorities (Legal Requirements)
No data is sold to third parties.
5. Data Retention
- 🗓 Service Records: 6 Months Post-Service
- 📑 Financial Records: 7 Years (GST Compliance)
- 📩 Contact Data: Until Service Completion
6. Your Rights
- 📤 Right to Access Data
- ✏️ Right to Rectification
- 🗑 Right to Deletion (Write to customerscareservicesco@gmail.com)
- ⏸ Right to Restrict Processing
7. Security Measures
- 🔒 SSL Encrypted Website
- 🛡 Two-Factor Authentication for Data Access
- 📦 Secure Cloud Storage (Indian Servers)
8. Third-Party Links
Our website may contain links to payment gateways. We don't control their privacy practices.
9. Policy Updates
We may update this policy. Changes will be notified via:
- 📧 Registered Email
- 🌐 Website Banner Notification
10. Contact Us
For privacy concerns:
Best Care Service CentreShop No.3, Indira Nagar, Lucknow
UDYAM: UDYAM-UP-50-0175200
📞 1800-313-5049
📧 customerscareservicesco@gmail.com