Terms of Service
Effective Date: [Insert Date]
📜 UDYAM Registration: UDYAM-UP-50-0175200
📍 Registered Office: Shop No.3, Indira Nagar, Lucknow
1. Acceptance of Terms
By using Best Care Service Centre ("Service Provider"), you agree to:
- ✅ These legally binding terms
- ✅ Privacy Policy (View Here)
- ✅ Refund Policy (View Here)
2. Service Scope
- 🔧 Home appliance repair services only
- ⏱ Service time estimates are approximate
- ⚠️ Not affiliated with any brands/manufacturers
3. User Responsibilities
- 📞 Provide accurate contact information
- 🔌 Ensure safe access to appliances
- 📝 Verify technician ID before service
4. Pricing & Payments
- 💸 Diagnosis Fee: ₹299 (Waived if service accepted)
- 📈 Final pricing depends on:
- Appliance model/age
- Spare parts availability
- Service complexity
- 🧾 GST Invoice provided post-service
5. Cancellation Policy
- ⏳ Free cancellation before technician dispatch
- ⚠️ Post-dispatch cancellation fee: ₹199
- 🛑 Service cancellation after parts ordered: 50% charges
6. Warranty Terms
- 🛡 90-day labor warranty
- 🔩 Spare parts warranty (brand-dependent)
- ❌ Warranty void if:
- Unauthorized repairs attempted
- Physical damage post-service
7. Liability Limitations
- ⚖️ Maximum liability = service charges paid
- 🌧️ Not responsible for natural wear & tear
- 🔒 Data loss in smart appliances not covered
8. Governing Law
- ⚖️ Jurisdiction: Lucknow Courts
- 📜 Governed by:
- Consumer Protection Act 2019
- Indian Contract Act 1872
9. Policy Updates
We may update these terms. Continued use constitutes acceptance.
10. Contact Information
Best Care Service CentreShop No.3, Indira Nagar, Lucknow
📞 1800-313-5049
📧 customerscareservicesco@gmail.com